TERMS & CONDITIONS

At Viva Koutour Cosmetics, we deeply value your privacy and are committed to protecting the confidentiality of your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you use our products and services. Rest assured that your trust is of utmost importance to us.

 

1. Information Collection:

We may collect various types of information when you interact with our website, purchase our products, or engage with us in any way. This includes:

- Personal information: such as your name, email address, shipping address, and payment details (which are securely processed by trusted third-party payment processors).

- Usage information: such as your IP address, browser type, device identifiers, and browsing patterns on our website.

- Communication information: such as your inquiries, feedback, or requests that you may provide to us.

 

2. Use of Information:

We use the collected information to:

- Process your orders, deliver products, and provide customer support.

- Improve and personalize your experience with our products and services.

- Communicate with you regarding updates, offers, and promotions, only if you have opted-in to receive such communications.

- Analyze website usage data to enhance our website's functionality, security, and overall performance.

 

3. Information Sharing:

We understand the importance of keeping your personal information confidential and do not sell, trade, or rent your data to third parties for their marketing purposes. However, we may share your information with trusted service providers who assist in operating our business, deliver products, or provide support services to you. These third parties are bound by strict confidentiality agreements and are authorized to use your information solely for the purposes mentioned above.

 

4. Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We regularly review and update our security practices to ensure the highest level of protection.

 

5. Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You have the option to modify your browser settings to accept or decline these cookies. However, please note that certain features of our website may not function properly if cookies are disabled.

 

6. Children's Privacy:

Our products and services are not intended for individuals under the age of 13. We do not knowingly collect any personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will promptly delete it from our records.

 

7. Changes to the Privacy Policy:

We may update this privacy policy from time to time as needed. Any changes will be communicated to you through our website or other appropriate means. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

 

If you have any questions, concerns, or requests regarding our privacy policy or the protection of your personal information, please do not hesitate to contact our friendly customer support team. We appreciate your trust in Viva Koutour Cosmetics and will always strive to provide you with the best possible experience while safeguarding your privacy.